We test your product or prototype with users, analyze their feedback, and offer recommendations for improvement. In a usability test, we evaluate your product’s:

• Navigation – organization of information, menus, and user ability to traverse the product.
• Functionality – ease of use, efficiency of interaction, and task success rate.
• Content – understandability of texts, titles, labels, instructions, and messages.
• Attractiveness – visual appeal of the design.

A typical usability test at a glance:

• 5 to 10 users from 1 or 2 user groups
• 60 minutes per user session
• 5 to 15 days
• Report with analysis, recommendations, user quotes, and video/audio excerpts
• Presentation and discussion of the findings with your team

Your team can observe the sessions. After the study, we continue to work with you to answer questions and provide advice during subsequent design and development activities.